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Site Metrics

OVERVIEW

When a new CPQ Cloud site has been created, the site’s main admin will receive an email with a link and credentials to the live CPQ Cloud site, a link and credentials to the Oracle Cloud My Services portal, and a link to the Oracle Cloud My Account portal, which requires an Oracle.com username and password.

ADMINISTRATION

Each CPQ Cloud site that was provisioned through the Oracle Public Cloud infrastructure will report usage and performance metrics to the Oracle Cloud My Account portal, where they can be viewed by each site’s main admin. The main admin can give additional users access to the Oracle Cloud My Services portal so they can view these site metrics through the My Services portal. Only the main admin can access the Oracle Cloud My Account portal.

CPQ Cloud site metrics on the Oracle Cloud My Account portal can be viewed per day or as a compilation of data over a specified period of time.  CPQ Cloud site metrics that are reported to the Oracle Cloud My Account portal include:

Site Metric Name Description

New Quotes

Total number of new quotes that were both created and saved at least once during the specified time range

New Internal Quotes

Total number of internal quotes created during the specified time range

New Partner Quotes

Total number of partner quotes created during the specified time range

Internal Users

Total number of active internal users

Internal Licenses

Number of licenses remaining for internal users

Internal Users Logged In

Total number of unique internal users that have logged in during the specified time

Percentage of Internal Users Logged In

Percentage of all internal users that have logged in during the specified time range

Partner Users

Total number of active partner users

Partner Users Logged In

Total number of unique partner users that have logged in during the specified time range

*Average Time to Create a New Quote

The average time (in milliseconds) it took to create a new quote during the specified time range

*Ninetieth Percentile Response Time To Create a New Quote

The ninetieth percentile response time (in milliseconds) to create a new quote during the specified time range

*Only CPQ Cloud sites with Application Logging and Response Time Logging enabled will report performance-based metrics to the Oracle Cloud My Account portal. Open a ticket on My Oracle Support to enable these properties.

All new 2014 R2 and 2015 R1 instances of CPQ Cloud will be provisioned through the Oracle Public Cloud infrastructure.

NOTES

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