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CPQ Cloud helps you prepare your application for an international roll-out by allowing you to manage all of your translations through Bulk Upload and Download. From here, you can download all commerce and configuration translations in CSV format, have someone translate it, and finally re-upload it to CPQ Cloud. You will be able to filter by language and CPQ Cloud module (currently Commerce or Configuration).


The typical use case will be to download the translation file(s) first.

ClosedDownloading Translations

  1. Navigate from Admin Homepage > Utilities > Bulk Download.
  2. Select the Translations radio button then click Next.
    1. Move on to Step 5 if you do NOT need to filter your results based on language or CPQ Cloud module.
  3. Choose the Language you would like to download from the Language drop-down.

  4. Choose a CPQ Cloud module(s) from the drop-down: Commerce, Configuration, Part and Part Extended [Descriptions], Part Associations, Part Custom Fields, Serial Number, Serial Number Custom Fields and Price Books.

  5. Click Download.
  6. Click the Translation file from the Download Status window.

  7. Unzip (or Save and then Unzip) the file.
  8. Double-click on the CSV file to open.
    1. Make sure to rename and save your file before making any changes.
  9. Translate your content. You will notice that there will be a column for the module, a contextual aid to assist the translator (so they know how it should be translated), the element being translated (is it a label, description, and so on), as well as what needs to be translated.
    1. Example of Commerce:
      Example of Configuration:
      Column Header What Does It Mean? What Does It Tell You?
      update Update This is the action that will be performed when you bulk upload the translated file.This should not be modified.
      refid Reference ID This is the unique ID that CPQ Cloud generates for each item it stores. This could be a rule, attribute, Commerce Process, and so on. This should not be modified.
      fieldno Field Number This is another ID that CPQ Cloud generates for each item it stores. This should not be modified.
      module CPQ Cloud Module This tells you which module of the application the terms apply to. For example: commerce, configuration, parts, and so on. This should not be modified.
      context Context This provides a navigation path to let you know where the term is being used. For example: All Product Family > Amo la Pizza di Chicago > Size > Small.This should not be modified.
      reftype Reference Type This tells you what is being referenced within CPQ Cloud. For example, process columns, commerce actions, commerce attributes, product family, configurable attribute, and so on. This should not be modified.
      type Type This tells you what you the type of content are translating. It could be a label, description, default data, menu item text, and so on. This should not be modified.
      en English Terms This provides you with the English terms that need to be translated. This should not be modified.
      fr, esp, and so on Translated Terms This will show you any terms that have already been translated in the selected language. This is where you'll add or update your translations.
      Example: fr
      update refid fieldno module context reftype type en fr
      add 5106911 0 Configuration All Product Family > Amo la Pizza di Chicago PrdFamily Label Amo la Pizza di Chicago Amo la Pizza di Chicago
      add 5106963 0 Configuration All Product Family > Amo la Pizza di Chicago > Size ConfigAttr Name Size  
      add 5106963 2 Configuration All Product Family > Amo la Pizza di Chicago > Small MenuItem Menu Item Text Small Petit

ClosedUsing Japanese & Chinese Characters

Users should have the East Asian Languages Fonts installed on their laptops or computers to see a predictable behavior with these steps or when working with characters of these languages in Excel, notepad or even browser.

ClosedVerifying if fonts are installed (for Windows XP)

ClosedOpening an existing CSV file containing CJK (Chinese, Japanese, Korean) characters (Excel 2007)

ClosedSelecting UTF-8 encoding for new files



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